Terms and Conditions

Welcome to The Wooden Brick! By using this website and purchasing from our shop, you agree to the following terms. Please read them carefully before placing an order.

Orders and Shipping

We do our best to process and ship orders as quickly as possible. Most items ship within 2–5 business days unless otherwise noted. You’ll receive a confirmation email once your order is placed and another when it ships.

Shipping times may vary depending on your location, especially for custom or made-to-order items.

Returns and Refunds

If you're not happy with your order, we offer returns within 14 days of delivery. To qualify:

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• Items must be unused and in their original condition.
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• Digital products are non-refundable.
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• Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect.

To start a return, please contact us through our contact page with your order number and reason for return.

Digital Products

All digital items are for personal use only unless otherwise stated. Once purchased and downloaded, these products are non-refundable.

Product Disclaimer

Unless stated otherwise, the items we sell are not officially endorsed by LEGO®. Some items may include re-used LEGO® elements that have been repackaged or altered from their original form. 

Items include various brands not specifically mentioned above but will be easily accessible within every product description. We encourage you to look carefully at images to ensure you are purchasing the correct product of the building block brand you desire.

LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize, or endorse this website or its products. The LEGO Group is not liable for any loss, injury, or damage arising from the use or misuse of any of our products.

Content and Copyright

All original content on this site—including designs, product photos, text, and logos—is the property of The Wooden Brick. You may not reuse or reproduce this content without written permission.

Community Submissions

By submitting content (like photos, builds, or videos) to The Wooden Brick, you give us permission to feature your work on our website, social media, or promotional material. We’ll always do our best to give proper credit.

Privacy

We respect your privacy. Any information you provide (like email, name, or shipping address) is used only to process your order or communicate with you. We don’t sell or share your info with anyone.

Questions?

If you have any questions about these terms, or just want to reach out, contact us. We’re always here to help.